Privacy Policy
Last updated: September 2025
Introduction
Your Store ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact details (email, phone, address)
- Payment and billing information
- Order history and preferences
- Communication records
Technical Information
We automatically collect certain technical data:
- IP address and location data
- Browser type and version
- Device information
- Website usage and navigation data
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
Under GDPR, we process your personal data based on:
- Contract performance: To fulfill orders and provide services
- Legitimate interests: To improve our business and customer experience
- Consent: For marketing communications and cookies
- Legal compliance: To meet regulatory requirements
Data Sharing and Disclosure
We may share your information with:
- Payment processors and shipping partners
- Service providers who assist our business operations
- Legal authorities when required by law
- Business partners with your explicit consent
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Your Rights
Under data protection law, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Erase your data in certain circumstances
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise these rights, contact us at support@yourdomain.com.
Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience. You can control cookie preferences through our cookie banner and your browser settings. See our Cookie Policy for more details.
International Transfers
Your data may be transferred to and processed in countries outside the UK/EU. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Retention Period
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order information is typically retained for 7 years for tax and accounting purposes.
Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated "last modified" date. We encourage you to review this policy regularly.
Contact Information
For any questions about this privacy policy or our data practices, contact us:
Email: support@yourdomain.com
Address:
Your Store
28 Holly Court, Mickleover
Derby DE3 0TA
United Kingdom